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How to use TikTok as an ecommerce business

Tiktok-EcommerceBusiness

If your business has been keeping up to date with the social media world, you’ll have no doubt come across TikTok, a relatively new social media platform that is focused on video content only. If you’re unfamiliar with TikTok, it’s much like Instagram’s stories feature (and more recently, their new Reels feature). With the social […]

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6 ways to turn customers into brand advocates

6Ways-Customers-BrandAdvocates

Word of mouth marketing is one of the most effective ways to market your ecommerce business. The previous or existing customer wields a lot of power when it comes to influencing others. Nothing promotes it better than a recommendation from someone your customer already trusts. But how do you promote this level of advocacy from […]

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How to make your brand more personable

Brand More Personable

If you’ve got a small e-commerce business and you’re looking to grow, one of the best things you can do is be more personable. This can be hard to do over the internet, as unlike a brick and mortar store, you don’t interact with your customers personally. Letting customers know there is a real human […]

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Will a Chat Bot Improve Your Customer Experience?

Will A Chat Bot Improve Customer Experience

Chat bots are an automated program designed to simulate a conversation with your customers and potential buyers. Today, they’re able to offer a wide range of solutions to customers including: Answering frequently asked questions Providing product information and recommendations Checking stock Assisting with purchases and updating order status Narrowing down queries before a human joins […]

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How to Use Social Media Influencers in Your Ecommerce Strategy

social media influencers in your ecommerce strategy

A great way to grow your reach when marketing your ecommerce store is through collaboration on social media. Social media influencers have been able to make a living through partnerships with brands and this doesn’t seem to be stopping anytime soon. We’re going to tell you what you need to know about social media influencers […]

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