Call us Today: 0330 058 5621

Email Us

How to Get Help With Your Ecommerce Business

03/07/2021 | Share:

Are you a one-man ecommerce band? Or maybe you have a small team working on your ecommerce business. But what about when you really need some extra spare hands or you need to do something you’ve no clue about? It could be time to get some help.

The type of help you go to will depend on what it is you need and what you have already. For most people, it’s either not enough time or a skill/ experience that is lacking. If you have no time, you might want to get extra people in. If it’s just a matter of skill, you might just need the right resources.

Read website content

Firstly, if it’s a skill that you’re lacking, a good, in-depth blog post from the right expert could help train you on how to perform the basic skills needed or at least give you an introduction to the topic. For example, if you wanted to know how to create buyer personas for your business, you might want to check out our article on it.

There are some other great sources for ecommerce related content below:

Shopify Blog

Shopify is a very popular e-commerce platform that acts as a great entry point for people new to e-commerce. Their blog contains industry news, ideas, how-tos and even stories about people like you. There’s always something to learn here.

Volusion Blog

Like Shopify, the Volusion blog is packed full of informative articles that can help you navigate the world of ecommerce, especially if you’re doing it alone. There are also specific topics that range from marketing and promotion to website building and leadership so if you’ve got an ecommerce team, there’s something for everyone.

Sleek Note

This lead generation oriented blog delivers some great strategies and examples around email marketing. If you’ve got an email marketing campaign to set up for the first time, don’t start without reading the Sleek Note blog first for inspiration.

Neil Patel

Whilst not solely focused on ecommerce, Neil Patel covers all things digital marketing. It can seem quite SEO-focussed but it also includes information on content, social media, website hosting… everything you need to build a successful e-commerce business.

And more…

Google is your best friend. Use Google to search the web for any specific help you might need. There are plenty of high-quality ecommerce blogs out there such as BigCommerce, E-commerce Times and A Better Lemonade Stand.

Watch YouTube

Some people are more visual learners, so a YouTube video might be a more digestible option. Here you’ll be able to find videos and tutorials that visually take you through step-by-step for whatever it is you’re trying to learn.


Again, if you’ve got the time, Udemy is a website designed to teach you anything you want, from anywhere in the world. You can learn anything from web development and marketing to health & fitness or personal development. When you browse the courses, you’ll see how much the courses cost and who the course is led by, usually industry experts.


Sometimes the answer isn’t out there just waiting to be found. There are times when you encounter unique problems that no one else has written about. In this case, you can reach out to people in dedicated communities. Reddit is a perfect place to do this. There’s a number of ecommerce subreddits you can join and ask questions in. People on Reddit tend to be very helpful as they receive recognition for doing so.


Moving on to the issue of having very little time, PeoplePerHour can be very helpful for this. Based in the UK, PeoplePerHour helps connect freelancers with “buyers”. You can hire people to work on whatever you like, such as writing content, product photography or even producing a voiceover for your next advertising campaign. It’s ideal for those one-off or infrequent tasks that can pop up as you’re building your ecommerce business.

Not only will this save you time, allowing you to focus your attention elsewhere, you know it will be done professionally. You can read about the freelancer on their profile to make sure they’re as good as they say they are.

The platform is also designed in a way that keeps your money safe until you are completely satisfied with the freelancer’s work. They have a support team on hand too if ever you have concerns.

Work with an agency

If you can’t afford to hire full-time staff or need to spend time managing the day-to-day aspects of your business and don’t have time for bigger tasks, an agency could help you achieve your ecommerce goals.

Agencies can provide a range of services and products from customer service support, website design, branding, marketing, content, social media and more. It’s important to do thorough research into choosing an agency before making a final decision. An agency with case studies and a proven track record of good results is crucial.

Outsource your fulfilment

Finally, you could look at outsourcing your fulfilment to Ogden Fulfilment. A lot of ecommerce businesses like to focus on driving their business forward rather than boxing up products and shipping them out. These days, customers expect quick and efficient deliveries after making a purchase online. By choosing us as a fulfilment partner, you can meet your customer demands as well as reduce your costs, lower your overheads and keep on top of your stock.

Want to know more? Give us a call or get in touch via our contact page to learn more about how working with us will improve your business.

More from Blog

  • 7 Things to Consider When Choosing a Domain Name for your E-Commerce Site


    7 Things to Consider When Choosing a Domain Name for your E-Commerce Site

    You’re in the process of creating an e-commerce website, an online storefront for your new products. You’re following all the steps required to create a site with a great web design and user experience and all is going well. But at some point in this process, you need to pick a domain name for this site. What do you want people to click on or type to …

    Read post
  • How to make fulfilment less stressful


    How to make fulfilment less stressful

    When you get your picking, packing and shipping system running smoothly, you’ll find your business becomes instantly more efficient and most importantly, less stressful to manage. Any great leader will tell you your business starts from the bottom up. If all your staff are aware of the newest and most efficient procedures, your business is sure to change for the better. The first step to succeeding in …

    Read post
  • How to Ace Your Business’ About Page


    How to Ace Your Business’ About Page

    Are you working on creating or improving your e-commerce site? Whilst the home page and product pages are important, the About Us page is surprisingly important and often overlooked. This page should not be an afterthought – it’s just as important as all your other pages, if not more. Here’s why… Once people have seen what your site has to offer, they’ll likely venture to your about …

    Read post
  • Building Your Brand in E-commerce: Strategies for Success


    Building Your Brand in E-commerce: Strategies for Success

    In the competitive world of ecommerce, establishing a strong brand is paramount for long-term success. Your brand identity is not just a logo or a tagline; it’s the essence of your business that sets you apart from competitors and resonates with your target audience. Let’s explore key strategies for building and strengthening your brand in the e-commerce space. Defining Your Brand Identity At the core of building …

    Read post