byEloise have worked with Ogden Fulfilment for over four years. In that time our business has grown and the diversity of the byEloise product range has expanded. Ogden have efficiently managed the changes and the increased volume of orders, particularly in the B2C sector. Service is polite and helpful and any issues are addressed and resolved quickly.
Ogden is one of the best warehouse partners we have worked with, their team is super professional, easy to work with, quick to adapt, and very supportive!
They offer a wide range of services from D2C fulfilment to B2B and FBA prep and are very flexible with our needs. We couldn’t be prouder to call them our partner and look forward to growing our businesses together!
As a small one-woman start up our business took off significantly during lockdown and I was struggling to do it all. I was recommended Ogden Fulfilment by a fellow small business and I made the decision to outsource our fulfilment to them. It has been a complete game changer for my business and one of the best decisions I have made - freeing up my time to focus on customer service, buying and marketing, knowing that the delivery of goods from suppliers and the fulfilment to my customers is taken care of and in safe hands.
Ogden have been so supportive in so many ways to me and my business. They are fast, diligent and ultimately a team of hard working and super kind people who are always at the end of the phone and email whenever I need them. Their customer service to me as a client cannot be faulted and on the very rare occasion that there is an issue with our stock or a delivery, Ogden always resolves it super quickly and effectively and often before I have even had time to blink. We literally can’t recommend them enough.
Outsourcing our fulfilment services to Ogdens has provided us with great flexibility and peace of mind. They have a professional team who take care to pack our fragile items, quickly and efficiently. They work with us to solve logistics problems and their customer services team are always fast and helpful with their responses.
We have been overwhelmed by the quality of service provided by Ogdens over the past couple of years. The responsiveness of all staff is amazing. They are always happy to help and have tailored their service to meet our particular needs right from the start. Ogdens are one of the most professional companies I have had the pleasure to work with in over 20 years of running a business. I wish them every success and look forward to working with them for many more years to come.
The Team at Ogden are always very friendly and helpful. It is great to know that orders are in safe hands so that I can get on with running other parts of my business.
Ogden’s have been a huge part in transitioning our eCommerce operation. The team are extremely dedicated and provide a great service.
After an initial conversation and meeting with Sally at Ogden, we knew that they had the processes, systems and people we wanted to manage the warehousing and fulfilment side of our e-commerce business. Being a small to medium sized online retailer with sales across our own website (magento), ebay and amazon, it was important that Ogden had the flexibility to meet our diverse needs.
With a range of carrier options including standard and expedited delivery and late in day dispatches we were able to meet and exceed our customers expectations. The team at Ogden are also very receptive to new ways of doing things, to continually improve our business and on a day to day basis are great people to work with.
We store,
We pack,
We deliver
Karlyn Mason Customer Service Manager
Time to make the switch to Ogden Fulfilment? Find out how we can assist you with your businesses’ fulfilment needs.
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