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Creating a Consistent Online Brand

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02/02/2023 | Share:

As a business owner, creating a consistent online brand is essential in today’s digital world. With the right strategies and tools, you can create an effective digital presence that will help you stand out from the competition. In this article, we’ll discuss how to create a consistent online brand that will help you gain more visibility and credibility.

Establish a Consistent Brand Image

The first step in creating a consistent online brand is to establish a clear brand image and visual identity. This means having a unified look and feel across all of your digital platforms, including your website, social media accounts, emails, etc. You should also make sure that your messaging is consistent and professional. This will help build trust with your customers and showcase the quality of your brand.

A man designing a logo on a tablet.

A brand ‘bible’ can help you and your employees know how to present the brand message on all digital platforms. Create a reference document for all areas of your marketing. It should include aspects such as:


If you don’t already have one you need a great logo which encapsulates the essence of your business. It should be wide-reaching and memorable so that people can easily associate it with your brand. Think about how it will look as a small icon on a phone and how this will translate in other mediums. Does it work reversed if you need to use it on a dark background? Does it work in a monotone?


Identify a small selection of colours that you will use across your digital presence. It’s important to be consistent so that the user can easily identify which brand they are interacting with. You should also consider how this colour palette works as part of an overall visual identity. Make sure you know the Pantone references (a colour number system) and the Hex codes ( the digital version) for all colours, so you can use them accurately in different mediums.

Colour charts/palettes on two screens.


Choose a small selection of fonts that will be used across all platforms and ensure they are available in different weights (e.g. bold, italic). This helps to create consistency in your visual appearance. When choosing fonts, make sure they are legible and easy to read.


Having a consistent set of images that you use for your online branding will help create an instantly recognisable look. Choose high-quality, professional images that accurately represent your brand message. You should also make sure that the visual style is consistent throughout all of your digital platforms – from website to social media. The images say as much, if not more, about your business as the test. Again, think about how much impact those images will have on a smaller scale when viewed on a smartphone.

Tone of Voice

Your tone of voice is an integral part of your online brand. A financial institution will probably want a different style to a skate park for instance, though the bank may choose to use the same tone as the skate park if it’s looking to attract a new audience! Use language that resonates with your target audience and your brand, and make sure it’s consistent across all platforms.

Writing Copy

The wording on your website, your social media posts, emails, and even advertisements should all be in line with your brand message. Writing copy that is both informative and engaging, but also consistent in tone, will help to keep customers engaged and let them know the brand they are dealing with is reliable and credible. Is your brand friendly and approachable or knowledgable?

By keeping a consistent brand image and visual identity, you can create an engaging digital presence that is recognisable and trustworthy. This will help customers identify with your business and give them more confidence in dealing with your brand. It will also help you stand out from the competition, giving you an edge when it comes to gaining visibility online.

Frequency of Messages

Be consistent with your online posts and emails. It is important that your messages are frequent but not overwhelming. Too many posts or emails can be off-putting for customers, so make sure you don’t bombard them with too much content. If your time is limited, fewer but consistent will give a better impression than several one day and none for a few weeks. Establish a set time and frequency for your posts and stick to it.

Develop a Unified Content Strategy

A content strategy is important for any business, but it’s especially critical when it comes to creating a consistent online brand. Having a unified content strategy will help you create and share content that resonates with your target audience and promotes engagement.

Pictures of Business Brand and Design.

Customer Service

Your customer service should also be consistent in quality and tone. Your customers should feel confident when dealing with your business, that they will be given the same level of service each time they use it. Make sure you respond to customer enquiries quickly and professionally, as this can help build trust and loyalty with them.

Outsourced Services

Outsourced services can let a company’s brand consistency down if not carefully chosen. If you are using an outsourced service, make sure that it coincides with the tone and style of your brand, and can be relied upon to deliver a consistent level of quality. For instance, delivery services should be responsive, reliable and punctual. Check that the service complies with your brand values before engaging their services.

With decades of experience in order fulfilment Ogden offers a professional, bespoke service for businesses wanting to outsource their order fulfilment needs. With an emphasis on reliable and timely delivery of orders, Ogden Fulfilment can help your business maintain brand consistency online. Contact us at for further information.

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